The whole process has been disgusting.Had their “senior support and head of community” make a statement on Reddit today to cover the mess they made, but make no mistake- the mess isn’t actually being cleaned, they’re just using the good old obfuscate, then guilt, then deflect playbook. Their support doesn’t care at all and keeps barfing up the same useless statements. Seems like that isn’t the first time either. I suggest you look for second hand devices and never give this company another dime.
Loved the shirt
I had ordered some items for my sons birthday on the 25th of May and had not received anything within the time period for the delivery. Hi Nicola, thanks so much for your kind review, La Bella Queen is so pleased you are happy with your items and our service x Shipped ordered items to everyone who ordered after the initial period, which means the people first to order are still waiting on their items, while the people who ordered days or a week later already have what they ordered. More then happy with my purchase I bought 2 shirts for my son a few months back and he loved them now I have just received another 2 and the price is great and so is the quality! What followed was the worst customer service I have ever received.
Having read through these reviews I’m…
- Great value for money turned up within the specified time and couldn’t be happier will be purchasing again.!
- The clothing is amazing quality!
- Great product and service!
- Emailed support got this automatic reply before getting actual support which is telling in a lot of ways.
- They took my money, and have been playing games with myself and many others for two weeks now.
- Useless company, don’t ever order a FLipper !!!!!
I was scammed into a £50 per month streaming service. I love how unique their style is!!! Clothes are very cute and good quality!! Customer service is top notch! My fiance loved it!
Find out how we combat fake reviews. Labeled Verified, they’re about genuine experiences.Learn more about other kinds of reviews. Companies can ask for reviews via automatic invitations. Don’t send item, support totally ignoring you. Beware of paying more for expedited shipping, as it may not actually result in faster delivery. I am extremely dissatisfied with this company’s shipping process and I cannot recommend them based on my experience.
Got a faulty device with D pad acting…
Customer service mainly only tells me how I’m in the wrong and how much of an ass I’m being for complaining, and that they have a lot of work to do. Seen this happen before with cheap shipping methods that utilize multiple methods of shipment and overly convoluted shipping methods with tons of random stops. That company is on here as well and they have a abysmal score. Shipping company used appears to be OSM Worldwide in GLENDALE HEIGHTS, IL 60139. Shipment takes a little long but I have received the goods and I like the product a lot!
Hi CherylSo happy you had a positive first experience with La Bella Queen! Thank you so much for your kind review Amy and for shopping at La Bella Queen! Thank you so much for your kind review and for shopping at La Bella Queen! Thank you so much for your review Pat! Dress looks nice and otder and https://www.ringospin-casino.org/ delivery were really quick and good.Can’t comment on the dress as it is a present so they won’t see it for a few weeks. Thank you so much for your 4 star review Suchita!
- Now communication is not possible anymore with support.
- I haven’t worn yet, however the jumpers are beautiful, so soft and such good quality, thank you
- Just received my sons kit in time for Christmas, emailed them a few times as worried it wouldn’t come and the replies I had were so quick providing tracking number etc.
- Hope this helps everyone else that is due money back from these cowboys.
- On yhe 7th june i called again and was informed the item was not coming so a refund would be made.
- I was then told the items would be coming in stock within 2 weeks.
Shopariaco
Thank you so much for your kind review! Customer service is second to none. How this company uses Trustpilot Learn about Trustpilot’s review process. We use dedicated people and clever technology to safeguard our platform.
Chased three times with only one curt response. Ordered a birthday gift for my son, I ordered it 4 weeks ago, no reply to email today, no phone number no gift, seems like a scam My daughter ordered from here using her own money.
Regardless of how they view a customers request the correct thing to do is to remain professional. And 5 weeks after my order, still no item! The case is being handled by relevant authorities and my refund processed, again of which I have evidence. Unlike other reviewers, Trust Pilot have verified my review after being supplied with all the evidence of my purchase, the correspondence and the resulting abuse. Contacted immediately re missing shirt, which took some time to resolve and meant t… Ordered 3 shirts and only 2 arrived, it’s frustrating that they take so long (14 working days) which isn’t clear.
I have subsequently emailed them 5 times asking for and updated and then a refund with absolutely no response. When items didn’t arrive I emailed them and they assured me items were due in on 10th June. The value was excellent, as postage was charged once for several smaller items, whereas many other online providers with ‘free postage’ incorporated the cost of postage into the price for each item…. Company will call you and try to get you to take down your negative review – if this happens to you then at least wait til you see the refunded monies hit your account – the refund email is nonsense… The quality is outstanding and I love buying clothes that are from Europe. We are also so appreciative of you taking the time to leave a review.
Verification can help ensure real people are writing the reviews you read on Trustpilot. Nothing no warranty no customer service, otherwise handy tool but don’t expect any form of support. When I questioned this it was withdrawn and I was told only faulty or incorrect items could be refunded.